
FREQUENTLY ASKED QUESTIONS
How much does it cost?
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The cost varies, depending on which piece of pottery you choose to paint. Prices start from around £8 upwards to £50. We have a wide selection of pieces to choose from. Suitable for all budgets.
When are you open?
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We are open Monday, Friday, Saturday & Sundays between 10:00am - 5:00pm, (Mondays 12pm -5:00pm). We will extend these times during school holidays, to include Wednesdays too and will also be offering adult themed evenings. So keep an eye out on social media and the website for changes.
Do I need to book?
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Booking isn't always required, however it is advised to avoid disappointment, especially during school holidays. We do also request a booking fee of £5.00, however this is redeemable against what you choose to paint. If you are in a party of 4 or more, booking is essential. Anyone under the age of 14 would need to be accompanied by an adult. If you are looking to book an event, or party please get in touch, so we can discuss availability and requirements. Please book a seat for all those attending, to make sure we have room to accommodate you in the studio
​We request that you keep none painters to a minimum, as we are a small business.
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How long is my slot?
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Each slot is for up to two hours, during busy periods, we can not extend this. Please do not arrive earlier than 5 minutes for the allocated slot, as we are on a tight turn around time. If you are unable to finish your piece during that time and we have another booking, we can arrange for you to come back at a mutually convenient time. Unless we are not busy, then you are welcome to stay.
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When do I get my pottery back?
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We aim to return your pottery to you with 7-10 days, during busier periods this may take longer. But we will send you a text when it is ready.
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What if my pottery is damaged?
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There is a small risk that your piece may be damaged in the firing process. We do everything we can to make sure this does not happen. However, if this does occur, we will either provide you with a full refund or invite you back in to complete your piece again.
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Where are you based?
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We are based at Unit 14, Packhorse Walk, Huddersfield Town Centre, HD1 2RT which is flat and accessible via three different entry points. The Studio is in the centre of the Packhorse. Toilets and baby changing is situated on floor one, accessed via a lift or stairs.
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Do you do adult only sessions?
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Yes, we will be running these monthly, on an evening to start. Please look at the events page or social media for updates. We will also be running themed evenings, so keep a look out for these on social media!
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Do you have baby changing facilities?
We do not have public toilets in the shop. The toilets and baby change are located upstairs on floor 1, which is accessible via the lift outside our shop.
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How much is it?
Prices range from £8 upwards. The price on the shelf includes, your piece, time in the studio and the firing. There are no hidden costs.
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